Return Policy
We are committed to your satisfaction. Returning a product can be stressful on customers, so we’re here to help you get it right the first time. Our talented product experts are available to help you select the right product for your needs and application. We encourage you to take advantage of our expertise before making your purchase.
If a return is necessary, your sales associate can help facilitate the return. To start the return process, call or email us at the phone number or email address found on our
Defective Products: Most of our products include a one-year parts and labor warranty. See your product literature or speak with one of our product experts for details. If your product is defective upon arrival, notify product expert of the problem within 48 hours of receiving goods. If you notice the defect after 48 hours of receiving goods, please contact the product’s manufacturer directly. Contact information for the manufacturer is included in the product literature. NOTE: Most manufacturers require one service call to diagnose the problem.
Damaged Products: All of our shipments are 100% insured. Product(s) damaged during shipping are eligible for exchange at no charge to you. Product(s) will be delivered by one of our delivery teams for all local deliveries; Feel free to call us for our local delivery area. Upon delivery, inspect your product for damage. If the product is damaged, you have the right to refuse the delivery. We will contact you to schedule another delivery. Freight delivery policy varies. For more information, you can call or email us at the phone number or email address found on our
The Product Does Not Meet Your Needs: If you are not satisfied with your purchase, you will need to contact the store regarding any cancellation or return. Delivered products in use are not returnable. Any returned products must be free of any cosmetic damage. Products that do not meet these requirements may not be eligible for return or may incur a restocking fee. Any product that has been installed or attempted to be installed cannot be returned. Shipping and handling charges from our warehouse are non-refundable. Customers are responsible for shipping charges incurred when returning a product.
Special order merchandise is subject to a restocking fee — even if not yet delivered — and will not be eligible for return if delivered and out of the box.
The customer agrees to the terms and conditions published above when they place a completed order with our company. In addition, the customer authorizes their credit card company to abide by these terms. We reserve the right to cancel orders at any time.
Refunds will be handled according to our store’s policies. Please
Shipping Policy / Delivery Policy
Please be assured that your items will ship out as soon as possible from the date of purchase. If a special order is placed, please anticipate a longer delivery time. You will be notified once the item has been received in our warehouse. We cannot ship to P.O. boxes. If you are trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing.
Shipping & Handling Costs
Costs for these services will be determined at the time of purchase or shipment.
Please Note: Out-of-state orders WILL NOT be charged sales tax. In-state orders will be charged 5.5% sales tax.
Additional Information
Buyer agrees to accept possession of the merchandise in good order in accordance to the provision’s heron.
Any returns may be subject to handling, delivery, reconditioning or other charges.
Order may be canceled by seller upon refund of any deposits.
Sales tax may be adjusted according to regulations prevailing at the time of delivery.
Buyer acknowledges receiving a true copy of their order.
Seller makes no warranties beyond this written description of goods on the face hereof unless otherwise stated by seller in writing. Seller expressly disclaims any warranty of merchantability or fitness for a particular purpose. This disclaimer does not affect manufacturers warranties, if any.
If purchaser does not, within 30 days, take possession of the goods sold here- under for any reason except for delay caused by seller, then seller may cancel this order. Charge for storage or adjust prices to conform with current prices.
Other terms of sale may be contained in other agreements between buyer and seller.
Availability is estimated according to information on hand at the time the order is written. Actual availability may vary from this estimate. Buyer agrees that changes in availability will not invalidate this order. The Seller shall not be responsible for delays or defaults in delivery occasioned by wars, strikes, acts of god or the public enemy, fires, labor or transportation difficulties or other causes beyond the control of the seller.
Other terms of sale may be contained in other agreements between buyer and seller.
- Timed and Redelivery Minimum $50.00.
- Special Orders Paid in Full Upon Order and Not Subject to Cancellation.
- Cash & Carry on Close-Outs and As Is Items.
- Minimum Service Charge Service Call $50.00.
- 25% Restocking Fee.